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Got Questions?
We've Got Answers!

Starting therapy can feel like embarking on a new journey into the unknown. To ease your mind and guide you through the process, we've created an FAQ section. Whether you're wondering about insurance coverage, the difference between therapists and psychiatrists, or how to choose the right therapist for you, we've got you covered. And if you still have questions, do not hesitate to reach out, we hope to make the process as easy as possible for you.

  • What types of therapy do you offer?
    We specialize in individual counselling for children, adolescents and adults, providing a safe and supportive space for personal growth and exploration. For your convenience, we offer both online and in-person sessions to accommodate your preferences and needs. Ask more about any group counselling that may be running.
  • What's the difference between a Psychotherapist and Psychiatrist?
    We are Registered Psychotherapists (MA/MSc), offering counselling, assessments, and general mental health support. However, for a diagnosis, you'll want to see a Psychologist (PhD), Psychiatrist (MD), or a Psychiatric Nurse Practitioner (NP). For prescribed medication, you'll need to see a Psychiatrist, Family Physician, or Nurse Practitioner. Each of these professional designations are regulated within the province of Ontario.
  • How do I choose a therapist?
    Choosing the right therapist needs to fit just right and studies have shown that a better fit can actually impact the outcome of therapy. We know how difficult this process can be, so if you do not feel we are the right fit for you, then we will help you find another therapist who's better suited to your needs.
  • How often should I see my therapist?
    Great question! The frequency of sessions will depend on your treatment plan, as discussed with your therapist during our first session. The time between sessions can range from a few days to a few weeks, depending on your needs. Depending on your treatment plan, we also offer 30 minute check-ins.
  • Do you take insurance?
    Some, but not all insurance plans cover services provided by a 'Registered Psychotherapist'. You'll want to check with your own insurance provider to see if and how much coverage your policy offers. At this point in time, we do not offer direct billing, but are happy to assist with any issues you may have with your insurer.
  • I don't have insurance, how can I afford therapy?
    At Honu, we believe that mental health support should be accessible to all demographics. So, we continue to offer limited sliding scale spots for those requiring financial aid. Plus, there are plenty of community-offered programs out there to explore. Check out the resources below for more info!
  • What are your top recommended resources for mental health support?
    Need some extra support outside of our sessions? I've got you covered with these helpful resources: Kids Help Phone For 24/7 support, you can call 1-800-668-6868, text 686868, or visit their website at kidshelpphone.ca. CAMH Looking for current research on mental health issues and additional resources? Head over to CAMH to find what you need. NEDIC If you're seeking more information and support specifically for eating disorders, check out NEDIC. CMHA For local and subsidized programs, explore what CMHA has to offer. They provide a range of resources to support mental health in your community.
  • What is the cost of therapy?
    As a pillar of Honu Mental Health's values, we continue to offer financial aid and a special rate for post-secondary students to ensure that cost is not a barrier to getting the support you need. And general fees per session depend on the therapist (based on experience). Don't hesitate to reach out and discuss your options.
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